There are changes ahead for Peterborough Utilities customers and the electricity provider plans to keep them informed every step of the way.

Testing of the new smart meters installed on customers’ homes is ongoing; once it’s complete, they’ll go online, with a new billing formula launching.

Peterborough Utilities plans to keep its customers in the loop during the changeover.

“Absolutely—we are going to do a huge public information campaign,” said David Whitehouse, Peterborough Utilities’ manager of customer service.

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From the Peterborough Examiner- February 4, 2010